dbt1 Terms and Conditions
Please read these terms carefully before using the dbt1 platform — this is the legal agreement between you and us.
Table of Contents
- 1. General Terms
- 2. Account Registration
- 3. Age Verification
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Responsible Gambling
- 9. Privacy and Data Protection
- 10. Intellectual Property
- 11. Limitation of Liability
- 12. Changes to Terms
- 13. Account Closure and Suspension
- 14. Contact and Complaints
General and Account Terms
dbt1 ("we", "our", "platform") operates an online casino and betting service for users in Bangladesh. These terms and conditions ("Terms") form the complete legal agreement between dbt1 and the user.
Browsing the website dbt1.cam, creating an account, depositing funds, or playing any game will all be considered as acceptance of these Terms. If you have not fully read or understood the Terms, please contact our support team before using the service.
- These Terms may be updated at any time and the latest version will always be published on the website.
- Continued use of the service will be taken as acceptance of the updated Terms.
- We reserve the right to temporarily or permanently change or discontinue any service without prior notice.
To open an account with dbt1, you must meet the following eligibility requirements. If any information is found to be false, incomplete, or misleading, we reserve the right to suspend or cancel the account.
- You must be 21 years of age or older.
- Each person may create only one account.
- The information provided at the time of registration must be true, accurate, and complete.
- It is your responsibility to keep your account password confidential.
- Using another person's account or allowing a third party to use your account is strictly prohibited.
- If any suspicious activity occurs on your account, notify our support team immediately.
You must provide accurate personal details (name, email, phone number, date of birth) at the time of registration. A copy of your National ID or passport may be requested for identity verification. This information will be kept secure in accordance with our privacy policy.
We reserve the right to verify a user's age at any time. If valid proof of age cannot be provided, the account will be suspended immediately and the associated balance may be withheld.
- A National ID (NID), passport, or driving licence is acceptable for age verification.
- Providing a false age will result in permanent account closure.
- We actively work to protect minors from gambling.
Payment and Bonus Terms
The major mobile banking methods in Bangladesh are supported for depositing and withdrawing funds at dbt1: bKash, Nagad, Rocket, and Upay. All transactions are conducted in Bangladeshi Taka (BDT/৳).
4.1 Deposit Terms
- Funds will be credited to your account immediately after the deposit is complete.
- The details provided at the time of deposit (name, mobile number) must match the account information.
- Deposits made in a third party's name or from a third-party account are not permitted.
- If a technical error occurs during a deposit, contact the support team immediately.
4.2 Withdrawal Terms
- Withdrawal requests generally take no longer than 1 hour to process.
- Identity verification must be completed before a withdrawal can be made.
- The wagering requirements associated with any bonus funds must be met before withdrawal.
- It is recommended to withdraw using the same method used for the deposit.
- Withdrawal requests may be suspended in cases of suspicious activity.
dbt1 offers various bonuses and promotional offers from time to time. All bonuses have their own terms and conditions which must be read carefully before claiming an offer.
- A bonus can be claimed only once and must be used within the specified time limit.
- If an attempt is made to claim bonus benefits by creating multiple accounts, all accounts will be cancelled.
- There may be restrictions on specific games or bet types when wagering with bonus funds.
- Bonus funds cannot be withdrawn before the bonus wagering requirements have been met.
- dbt1 reserves the right to change, cancel, or suspend any bonus offer.
- If bonus abuse or bonus arbitrage is detected, the account may be cancelled.
5.1 VIP Program
dbt1's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Each tier includes a weekly cashback benefit:
- Bronze: Up to 0.3% weekly cashback
- Silver: Up to 0.6% weekly cashback
- Gold: Up to 0.9% weekly cashback
- Platinum: Up to 1.2% weekly cashback
Advancement to a higher VIP tier depends on your activity and participation on the platform. Cashback is automatically credited to your account each week.
Gaming and Prohibited Activities
Various types of games are available on the dbt1 platform, including live casino, slots, fishing games, lottery, and cricket and football betting. All games operate using a fair random number generator (RNG), ensuring fair play.
- Game outcomes are entirely dependent on chance — no strategy or method can guarantee a result.
- If a game is cancelled due to a technical error, the wagered amount will be refunded.
- If the internet connection is lost during a game, the server record will be treated as final.
- For sports betting, if an event is cancelled or postponed, the relevant rules will apply.
- A maximum bet limit may apply to a game, depending on the game type and your VIP tier.
If you have a dispute about a game result, contact the support team. Our system log records will be considered final evidence in resolving disputes.
- Using fraudulent or stolen payment methods.
- Hacking, using bots, or using automated software on the platform's software, systems, or games.
- Collusion or coordinated cheating among players.
- Creating multiple accounts in the same person's name.
- Bonus abuse or bonus arbitrage.
- Money laundering or illegal transfer of funds.
- Harassing or threatening other users.
- Spreading false or misleading information about the platform.
Responsible Gambling and Privacy
dbt1 is deeply committed to responsible gambling. Gambling should be a form of entertainment — not a solution to financial problems. We want all our users to play in a controlled and enjoyable way.
- You can set your own deposit, wagering, and loss limits.
- You can take a temporary break (cooling-off period) or self-exclude at any time.
- If you are facing difficulties, our support team is ready to provide free advice.
- Seeking professional help to address gambling addiction is recommended.
For more information on responsible gambling, visit our Responsible Gaming page.
dbt1 places the highest importance on protecting your personal information. All data transfers on our platform are secured with SSL (Secure Socket Layer) encryption.
- Your personal information will not be sold or transferred to third parties.
- Documents collected for identity verification are stored on secure servers.
- Your transaction data is processed in accordance with our Anti-Money Laundering (AML) policy.
- Cookies and browsing data are used only to improve the service.
To learn more about our data protection practices, please read the Privacy Policy page.
Intellectual Property, Liability and Change Policy
All content displayed on the dbt1 platform — logos, designs, graphics, text, software, icons, and other elements — is protected by dbt1's intellectual property rights.
- Using dbt1's logos, trademarks, or any content without written permission is prohibited.
- Decompiling, reverse engineering, or modifying the platform's software is strictly prohibited.
- Game providers (including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe) hold their own intellectual property rights, governed by their own terms and conditions.
dbt1 always strives to provide a reliable and uninterrupted service. However, our liability is limited in certain circumstances.
- dbt1 will not be held responsible if services are disrupted due to natural disasters, cyberattacks, government restrictions, or other uncontrollable circumstances.
- dbt1 is not responsible if an account is compromised due to the user's own negligence, weak passwords, or lack of device security.
- dbt1 is not directly liable for errors caused by third-party software or payment gateways.
- The user is solely responsible for any financial losses incurred through gambling — dbt1 makes no guarantee of compensation for losses.
dbt1 reserves the right to change, amend, or update these terms and conditions at any time. Changes take effect as soon as they are published on the website.
- For significant changes, users may be notified via email or through a notification on the platform.
- Continued use of the service after any changes will be considered acceptance of the new terms and conditions.
- It is recommended to visit this page regularly to stay informed about the latest terms and conditions.
Account Closure & Contact
Either the user or dbt1 may close an account. However, we reserve the right to suspend or close an account without prior notice under certain circumstances.
13.1 Voluntary Account Closure by the User
- An account closure request can be made by contacting the support team.
- It is advisable to withdraw your balance before closing the account.
- If a self-exclusion request is made as part of responsible gambling, reactivating the account may be difficult.
13.2 Account Closure by dbt1
- In the event of a breach of terms and conditions.
- If fraud, forgery, or prohibited activity is detected.
- If the user is found to be a minor.
- After a prolonged period of inactivity (generally 12 months).
- Due to legal or regulatory requirements.
If there is a valid balance at the time of account closure, it will be returned after verification is completed; however, the balance may be forfeited in the event of a breach of terms and conditions.
If you have any questions, comments, or complaints regarding these terms and conditions, please contact our support team. We are always here for you.
Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.
Email: [email protected]
14.1 Complaint Resolution Process
- An initial response will be provided within 48 hours of submitting a complaint.
- Complex matters may take up to 7 working days to complete an investigation.
- When submitting a complaint, please include your account ID, a description of the issue, and any relevant information.
- System log records will be considered final evidence in resolving disputes.
Related Important Pages
The pages below are directly related to your dbt1 experience. Visit them for more information.