dbt1 Responsible Gambling — Your Safety Is Our Commitment
dbt1 believes entertainment should always be safe and controlled. Our responsible gambling tools help keep you well and happy — because fun is our goal, not harm.
What Is Responsible Gambling and Why Does It Matter?
Online casino and betting can be an enjoyable experience — but it is only fun when you stay in control. Responsible gambling at dbt1 means setting limits on your time and money, monitoring your own behaviour, and seeking help when needed.
Gambling is never a substitute for income. It is a form of entertainment. If you find that gambling is affecting your daily life, family, or financial situation, you should take action right away. Our responsible gambling policy helps you make that decision.
dbt1 is committed to providing a safe, transparent, and fair environment for players in Bangladesh. On our platform you will find multiple protection tools such as deposit limits, self-exclusion, time-out, and direct support.
Age Restriction Is Mandatory
dbt1 strictly provides services only to individuals aged 21 or older. Minors are completely prohibited from opening an account or playing. We verify ages regularly, and any account found to be in breach of this rule is closed immediately.
Our Responsible Gambling Tools
Use these tools available on the dbt1 platform to keep your gaming experience safe and in control.
Deposit Limit Setting
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately. Lowering a limit applies straight away, but a cooling-off period applies before a limit can be increased.
Time-Out Feature
If you want to take a temporary break, set a time-out ranging from 24 hours to 30 days. During this period your account will be inactive — no deposits or play will be possible.
Self-Exclusion
If you feel gambling is getting out of control, you can close your account for 3 months, 6 months, 1 year, or permanently. If you attempt to open a new account during a self-exclusion period, we will close it.
Betting History Monitoring
You can view your deposit, withdrawal, and betting history from your account at any time. Tracking your spending and time is an important part of responsible gambling.
24/7 Bengali Support
Our support team is active in Bengali 24 hours a day. If you have any concerns about your gambling, contact us via live chat or at [email protected] — we are here for you.
Protection for Minors
If there are children or teenagers in your household, use parental control software on your device. Our platform follows a strict age verification process — no one under 21 can open an account here.
Recognise the Signs of Problem Gambling
If any of the following signs appear in you or someone you know, it is time to seek help.
- Spending more money on gambling than your budget allows and placing larger bets to recover losses.
- Hiding your gambling from family, friends, or colleagues.
- Being unable to stop gambling or repeatedly trying and failing to do so.
- Spending more time on gambling while neglecting work, studies, or family responsibilities.
- Taking on debt or dipping into savings to fund gambling.
- Feeling anxious or irritable when you are unable to gamble.
- Playing within a set budget and time limit purely for entertainment — this is a healthy habit.
Seeking Help Is a Sign of Strength
If you realise gambling is becoming a problem, do not try to face it alone — take action right away:
- Contact us via live chat — our support team is ready in Bengali 24/7.
- Send an email to [email protected] and request self-exclusion or account closure.
- Talk openly with a family member or a trusted friend.
- Seek advice from a mental health professional — this is not weakness, it is the wise thing to do.
Core Principles of Healthy Gambling
- Never gamble to try to recover money you have lost.
- Always set a specific budget and time limit before you play.
- Avoid gambling when you are drunk or under mental stress.
- Never think of gambling as a source of income.
- Take regular breaks while playing.
How to Set Limits and Self-Exclude?
Log In to Your Account
Sign in to your account on dbt1 and go to Profile Settings.
Open the "Responsible Gambling" Section
Find the "Responsible Gambling" or Responsible Gaming option in your account settings.
Choose Your Preferred Limits
Select a deposit limit, session limit, or time-out duration and confirm your choice.
Apply for Self-Exclusion
For a long-term break, choose the self-exclusion option — the duration ranges from 3 months to a permanent closure.
Contact Support
If you cannot find the settings, contact us via live chat or at [email protected] — our team will help you right away.
Our Steps to Protect Minors
dbt1 treats the protection of minors as its highest priority. Our age verification process is strict and multi-layered.
Age Verification at Registration
We verify date of birth when a new account is created. Identity documents are requested in cases of doubt. Accounts belonging to anyone under 21 are closed immediately.
Family Safety Tips
Use a password lock on your device and never hand it to anyone else while you are logged in to your account. Be mindful that children or teenagers in your household cannot access your account.
Parental Controls
If there are children in your household, install parental control software on your internet router or device. This can fully block minors from accessing gambling-related websites.
About Our Policies and Commitments
Financial Limits and Security
At dbt1 the minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500. These limits are set to protect players from the risk of overspending. You may set an even lower limit if you wish.
All transactions via bKash, Nagad, Rocket, and Upay are secured by SSL encryption. Our payment system keeps your financial information safe.
Transparency and Fairness
Fair play is ensured across all our games. Bonus terms and conditions — such as a 100% first deposit bonus up to ৳5,000 with a 25x wagering requirement — are stated clearly. Hidden conditions or misleading information are against our policy.
For any dispute or complaint, our support team reviews the matter impartially and provides a resolution.
Session Time Management
Playing for extended periods reduces concentration and decision-making ability. We recommend setting a time limit before each session and taking a break when that time is up. You can use our time-out feature to set session limits automatically.
Account Security
Your account belongs to you alone. Never share your login details with anyone. If you notice a suspicious login or unauthorised activity, let us know immediately. We are ready to keep your account secure.
Play Safe, Enjoy the Fun
Enjoy the games at dbt1 responsibly. If you need help, we are always by your side.
The Door for Help Is Always Open
If you have any questions about responsible gambling, need help setting limits, or want to close your account, get in touch with us. Our team is ready to provide support in Bengali around the clock.
Live Chat
Instant Bengali Support 24/7