dbt1 Privacy Policy

dbt1 is a trusted online casino and betting platform in Bangladesh. Keeping the personal information you provide to us while using our platform secure is our highest responsibility. This Privacy Policy ("Policy") describes how dbt1 collects, uses, processes, and protects your personal information.

This Policy applies to the dbt1 website (dbt1.cam), mobile app, and all related services. By registering on our platform or using our services, you are considered to have agreed to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our platform.

1 What Information We Collect

dbt1 may collect the following types of information to provide services and manage your account:

Identity Information:

• Full name, date of birth, and national identity card details
• Email address and contact information
• Residential address
• Login credentials (username and password, in encrypted form)

Financial Information:

• bKash, Nagad, Rocket, or Upay account details (for transaction verification)
• Deposit and withdrawal history
• Wallet balance and betting history

Technical Information:

• IP address, browser type and version
• Device type, operating system
• Cookie and session data
• Login time and location information

Usage Information:

• Which games were played and for how long
• Bet amounts and results
• Preferred game categories and providers
• Live chat and support communication records

2 How We Collect Information

dbt1 collects your information in the following ways:

• Directly Provided: Information you provide directly during registration, login, deposit, or withdrawal.
• Automatically Collected: Information collected automatically through cookies, web beacons, and similar technologies while you browse our platform.
• Third Parties: Information received from payment processors (bKash, Nagad, Rocket, Upay) and identity verification services.
• KYC Verification: Documents submitted during the identity verification process to meet legal requirements.

3 Why We Use Your Information

dbt1 uses your information for the following legitimate purposes:

• Creating and managing your account and verifying your identity
• Processing deposits, withdrawals, and other financial transactions
• Providing bonuses, promotions, and benefits under our VIP program
• Providing customer service and support
• Ensuring platform security and preventing fraudulent activity
• Implementing responsible gaming policies and protecting minors
• Meeting legal obligations and regulatory requirements
• Improving services and providing a personalized experience
• Identifying and resolving technical issues on the platform
• Sending relevant promotional communications with your consent

4 Information Sharing Policy

dbt1 may share your information with third parties only in the following limited circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete financial transactions.
• Service Providers: Companies providing technical support, hosting, cybersecurity, and analytics services — who are contractually bound to follow our privacy policy.
• Legal Authorities: Information may be disclosed as required to comply with legal obligations, court orders, or government directives.
• Business Transfers: In the event of a company merger or acquisition, information may be transferred after notifying you in advance.

Outside the cases mentioned above, dbt1 never discloses your information to any third party without your permission.

5 Our Data Protection Measures

dbt1 has adopted industry-standard technical and organizational measures to keep your personal information secure:

• SSL Encryption: All our data transmissions are protected by SSL/TLS encryption technology, which prevents unauthorized access by third parties.
• Data Encryption: Passwords and sensitive financial information are encrypted with strong hashing algorithms before being stored.
• Access Control: Only authorized personnel have access to the necessary information, and every access is logged.
• Firewall and Security Monitoring: Our servers are under round-the-clock security monitoring and intrusion detection systems.
• Two-Factor Authentication: A two-factor authentication option is available to enhance the security of your account.
• Regular Security Audits: Regular security audits and vulnerability assessments are conducted through third parties.

While we are committed to ensuring the highest level of security, no method of data transmission over the internet is 100% secure. We continuously work to improve security.

6 Data Retention Period

dbt1 retains your personal information according to the following policy:

• All information is retained while your account is active.
• Even after account closure, information necessary to meet legal and regulatory requirements may be retained for a specified period.
• Financial transaction records may be retained for an extended period as required by law.
• Once the specified retention period ends, information is securely deleted or anonymized.

7 Your Rights Regarding Your Information

You have the following rights regarding your personal information:

• Access: You may request a copy of your stored information at any time.
• Correction: You may request correction of any inaccuracies in your information.
• Deletion Request: You may request deletion of your information in certain circumstances, though legal obligations may make this impossible in all cases.
• Objection to Processing: You may object to the processing of your information for specific purposes.
• Withdrawal of Consent: You may withdraw consent given for marketing communications at any time.
• Data Portability: You may request your information in a structured, machine-readable format.

To exercise these rights, contact our support team. We will respond to your request within 30 business days.

8 Cookie Policy

dbt1 uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for the core functionality of the platform — maintaining login sessions and ensuring security.
• Functional Cookies: For remembering your preferences and settings, such as language selection.
• Analytics Cookies: For monitoring platform usage and improving services.

You can control most cookies by changing your browser settings. However, please note that disabling cookies may limit some functionality of the platform.

9 Protection of Minors' Information

dbt1 provides services only to those aged 21 or older. We do not knowingly collect personal information from minors.

We conduct an age verification process at registration. If we learn that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.

10 International Data Transfers

Your information may be processed or stored outside Bangladesh as necessary to operate our services. In such cases, we ensure that:

• Adequate data protection measures are in place in the relevant country.
• Third-party service providers are contractually bound to maintain standards equivalent to our privacy policy.
• Data transfers are always conducted in accordance with the terms of this Policy.

11 Third-Party Links and Services

Our platform may at times be connected to third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.). These providers have their own privacy policies, for which dbt1 is not responsible.

It is recommended that you read their privacy policies before using third-party services.

12 Changes to This Policy

dbt1 reserves the right to update this Privacy Policy at any time. For significant changes, we will:

• Update the date on this page.
• Notify you of the changes at your registered email.
• May display a notice on the platform.

If you continue to use the platform after changes are made, you will be considered to have agreed to the revised policy. We therefore encourage you to review this page regularly.